Come Possiamo Aiutarti?

Luxecam Privé is a premium platform where creators can monetize their exclusive content and interact directly with their fans through pay-per-view content, live streaming, and much more.

Click the "Sign Up" button in the top right, fill out the form with your information, and verify your email. You can then choose to be a fan or become a creator.

Yes, we use SSL encryption, two-factor authentication, and strictly comply with GDPR regulations. Your payment data is handled by PCI-DSS certified providers.

We accept credit cards (Visa, Mastercard, American Express), PayPal, and bank transfers. All payments are secure and encrypted.

Digital content is generally non-refundable once purchased. However, in case of technical issues or unauthorized charges, contact our support within 48 hours.

Creators can request withdrawals from the settings panel once they reach the minimum threshold of 50€. Payments are processed within 5-7 business days.

Go to your profile settings, enable the "Become Creator" option, and complete the verification process by uploading a valid ID document. You will be notified within 24-48 hours.

Creators receive 80% of their earnings, while the platform retains a 20% commission to cover operational costs, hosting, payment processing, and support.

All creators and users must be at least 18 years old. It is prohibited to upload illegal, violent, or content that violates the Terms of Service. The platform reserves the right to remove inappropriate content.

No, content is available only for streaming on the platform to protect creators' rights. Unauthorized downloading is prohibited.

Pay-per-view content remains available in your account indefinitely.

Make sure you have a stable internet connection, try clearing your browser cache, or use a different browser. If the problem persists, contact technical support.

You can contact our support team via email at support@luxecamprive.com or through the contact form in your profile. We respond within 24 hours.