FAQ for Clients and Creators

LuxeCam Privé is an exclusive showcase where you can discover the best creators in Italy, contact them directly, and purchase live shows, personalized content, or items from their personal shop.

Yes. For security reasons and to access all features, registration is required. We only need your username and email.

Once your account is created, you can visit the creator's profile, select the show or content you wish to purchase, and complete the payment directly on their page.

LuxeCam Privé is the first platform to give you the opportunity to purchase personal products and items from your favorite creator. Your anonymity is guaranteed: we will generate an anonymous label with no references to the platform, and if you prefer, you can choose a pickup point to receive your purchases.

We accept major credit/debit cards and digital wallets.

Each creator can add wishes to their profile. You can choose to contribute a portion of the amount or gift the entire item. The gesture will be visible to the creator and you can accompany it with a message.

On the platform of your choice: Teams, Telegram, WhatsApp, Discord, Google Meet, etc. Make arrangements with the creator in chat, and after payment you can move the conversation wherever you prefer.

LuxeCam Privé does not share your personal data with third parties. Your purchase history is visible only to you. Your data is protected by advanced cybersecurity systems.

The services offered are personalized and digital, therefore they do not include refunds. In case of issues, you can contact the creator directly. If you cannot reach an agreement, you can contact our support: we will evaluate each situation with the utmost attention and confidentiality.